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Contact & Tracking Information For all enquiries regarding the status of an existing order you must provide us with your order number. Please do not ask us for tracking information on Air Mail packages within 5 days of placing your order. All orders are sent by International Air Mail unless you have selected EMS courier service. All deliveries will require a signature. For International Air Mail please allow 10-28 business days for delivery. Average Air Mail delivery time is about 10-14 days and for EMS courier 5-8 days. For complete information on our shipping policy please see our FAQ's Please make sure your email address is correct and your spam filters are set to accept mail from PNI
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